By placing an order on this website or when dealing with our customer services team, you are agreeing to the following terms and conditions:
All orders received are subject to acceptance by OBLIVINE LTD and we reserve the right to reject any order without giving reasons. In the event of rejection, we will refund or cancel any payments received via the payment method used to place the order.
All prices shown are inclusive of VAT at the prevailing rate (currently 20%).
If you wish to change your order, please do so via the My Account area of the website. We'll always do our best to make last-minute changes for you, but we can only guarantee changes requested at least 24 hours before dispatch. Please note that once orders have been 'assigned to production', no changes can be accepted.
Orders can normally be cancelled up to 48 hours before the intended delivery date. Please note that once orders have been 'assigned to production', they cannot be cancelled.
Our website uses a secure checkout system. However, in some cases, bank-related payment failures may occur, preventing us from accepting your order immediately.
We always do our very best to ensure your products arrive on your chosen date or within the expected time frame. However, as we work with third-party couriers, there may be rare occasions when delivery isn't possible as planned.
We shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to Products delivered if caused by any event or circumstances beyond our reasonable control including, without limitation, adverse weather, pandemics, strikes, lockouts and other industrial disputes, breakdown or systems or network access, flood, fire, explosion or accident.
All of our products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute any product with an alternative product of a similar style and equivalent (or greater) value and quality.
Although we do our best to ensure that this does not happen, on rare occasions, items may arrive at their destination damaged. If you receive such items, please contact us immediately so that we can arrange a replacement or refund.
At our discretion we may offer products at discounted prices. These offers are valid from the time that we introduce them to the end date of the offer and they cannot be used for purchases before the offer introduction date or after the offer end date.
All copy and images on this website are owned by OBLIVINE LTD and protected by Copyright. Unauthorised infringement of copyright may result in legal action being taken against the offending party.
OBLIVINE LTD
68 Chestnut Avenue, Silsoe, Bedford, England, MK45 4GP
Company Reg: 16401967
If for any reason you're not absolutely 100% happy with your OBLIVINE experience, please let us know. We value your feedback and promise that if your unhappiness is any fault of ours, we'll always offer to put things right.